Pioneer Family Pools and Spas

Had a wonderful experience buying a hot tub from Pioneer (60+ years in the industry). Met Cole at the 2026 Toronto Cottage Show. He was helpful, knowledgeable, and patient while putting together a sales package and guiding me through the entire decision-making process.

Great experience with Pioneer Pools Burlington! They had the best pricing on Treasure Garden umbrellas and CR Plastics furniture — highly recommend purchasing here. Allie was wonderful to work with, providing clear communication and an …

As a mom and casual customer, the current hours make it very difficult to shop here. Opening at 9 AM and staying open later would make a huge difference for families juggling school and work. These hours don’t even come close to other …

When into Burlington location this morning with the intention of purchasing an above ground pool, not only did we get ignored the one salesperson left the floor area as we walked up and went to the back! Sad customer service

Just called the Hamilton store and I was told that the service calls get forwarded to the Burlington location so I will leave my review here for my negative experience. …