Spa Utopia Health and Wellness Center



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Identifies as women-owned, Identifies as women-owned
The space itself is beautiful, and the front desk and lounge staff were kind and welcoming. Puneet, who washed my hair, was especially wonderful and made me feel very comfortable. Unfortunately, my hair service was extremely disappointing. I paid extra to book with a master hairstylist and added a $35 shine and moisturizing treatment as she explicitly recommended. I mentioned during consultation I trusted my (“master”) stylists opinion and just specifically asked for long layers and face-framing pieces. I was growing out my face framing pieces and wanted them trimmed and a good amount of layers and dead ends cut as I usually go 3-4 months between haircuts. Alongside this, I told her I usually do low maintenance styles and need something that will look good up in a bun or down and straight. I’m a full time student, I work part time, and I simply do NOT have the time to be curling my hair every single day. While the layers were done decently as the stylist checked quite a few times I was comfortable with the length she took off, my front pieces were not. A large chunk of my front hair was bluntly cut and presented as a curtain bang. By the time I realized what had been done, it was too late, and I was honestly in shock, frankly I immediately wanted to leave. When I looked at it, I was asked if I wanted it shorter - I never wanted this in the first place. The cut is not blended at all, looks choppy and jagged, and when held up to my face it sits as a blunt, disconnected section rather than face framing. Even if it was a “curtain bang”, I have absolutely no clue how it could be considered one. It is just an extremely long chopped blunt bang. I previously worked in hair and bridal styling, so I understand that thick hair can take more time - but that is never a reason to rush or compromise the result. Along side that, I understand things can happen, but my stylist was already late to my appointment. I was leaving at 2:30 after beginning the appointment 20 minutes late at 1:20 this made me concerned from the start that I would be slightly rushed through. The added treatment did not leave my hair moisturized or shiny, and despite clearly explaining that my hair does not hold a curl without product, a light spray of hairspray was used and a glittery shine spray. My curls fell out within 30 minutes, and I had an engagement party that evening. I left feeling unheard, rushed, and extremely disappointed. The stylist was kind and asked questions and we conversed, however I cannot be silent about my disappointment. This experience has made me very hesitant to ever return, even for a correction. Thank you for reading my experience, I hope it is different for others. -Paige B
IINDER is THE most amazing hair stylist…EVER!! Run….don’t walk,to experience the beautiful person & soul,that she embodies…it’s truly like a life changing experience,having her cut my hair,style it & take “care of me”…I always leave her;feeling like a brand new person,so much more healed & cleaned up,feeling I can move forward with confidence…& the scalp massage & shampoo always helps too! I’ve seen many stylists over the years,but none have kept me coming back over & over,with genuine love,care & truly incredible results! FINALLY!!! 🙏🏼 ❤️ My hubby is always amazed at my gorgeous transformation & applauds her on her expertise,experience & professionallism…thank you Inder!
I would give 100 stars if I could. My RMT was Nikki and she was amazing and as a first timer i couldn't ask for a butter experience. The lady at the front was kind and answered all my questions and was patient. Honestly between the lounge, massage and steam room and amenities this place you get more then what you paid for. And for all the bigger client their robes will cover you so leave any anxiety at home. I'm writing this in the parking lot so blown away by my experience. Please don't decide though based on the reviews book something and go see for yourself.
Both my friend and I are very happy with the service we received. Too bad we arrived late, so we didn't get to enjoy the steam room but we will definitely do this next time, as we are planning a girls' night out with RMT at your location. I was surprised my facial service included a little massage as well. It was very wonderful, and your staff is very knowledgeable. I was hungry too, so a little pick-me-up at the lounge was perfect.
From the facial services, massage services, or hair salon services, my experience has always been amazing. My hairstylist, who I have had for years, is always welcoming when I arrive at the Salon. The shampoo massages are the best and very relaxing. My hairstylist always listens to what I want and provides suggestions that are best for my hair. Wouldn’t go anywhere else for my hairdressing needs 😊
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