The Well Room

First let me say the positives. This place is cozy with amazing skilled instructors. I would gladly pay the $125 for the monthly membership In fact I signed up for a 6 month membership. I joined in December 2024 after paying $50 for 2 classes. So the first month actually cost me $175. There is one big issue for Me. Over the last 5 weeks the classes that I wanted to take were full. The Pilates and barre are typically the times I’m Available and the classes I enjoy the most. I tried booking 3- 5 days before hand but the classes were full . So essentially I paid $125 for the month of January but was not able to get into any classes at those times. I understand this is a small Business so thinking all classes will be an available is unrealistic. However considering all the times that work work for me are not available I called hoping to do pay as you go. If this classes are available (or Other that are )I’m still paying the $125. In my head this is a win win for both of us. I’m not paying for unavailable classes and they still make money. I called and spoke to Jamie who is I’m assuming is the owner. I’m told This is a small business and she has a Mortgage and kids to pay for. Their policy is to not make any exceptions for Anyone at any time. She said it’s really busy in January and February and because most of the classes will be full due to the challenge for members they are putting on after that I should be able To get into barre and Pilates classes. Jamie kept talking over me and was Very upset she kept Emphasizing this is not LAFitness and everyone know this is how it works I explained I did not. . I reiterated I felt it’s unfair to me to have to pay for a membership where I cannot get into the classes but must pay full price.I Believe there is value in the classes but I only want to pay for ones I can get into. I said I was going to leave a review in case someone like me signs up they should know it MAY be hard the get the class you want and you’re better going pay as you go. and Jamie expressed she couldn’t believe I was threatening her. She said she would send an email so I don’t Spend another dollar at her establishment Overall my interaction was not great. I realized she has alot invested but I believe she could have been more reasonable and less yelling and upset. She told me I’ll have to go see the email I believe she cancelled my membership completely I believe I’m banned as she told Me to go read my email and I won’t have to spend another dollar there. So unfortunate -as I did still want to go there. Like I said I truly enjoy the classes and teachers (Maddy ,Jen, Michelle all amazing ) Just my suggestion working With customers when your a Small Business And trying to see things from their Point of view instead of policies for bottom lines. Could actually help your bottom line.

The Well Room offers a warm and inviting atmosphere for anyone looking to explore or deepen their yoga practice. I've been consistently impressed by their diverse class offerings, catering to everyone from complete beginners to advanced students. The flexible pricing options make it easier to find a class that fits your budget. What truly sets The Well Room apart is the quality of its instructors. They are clearly knowledgeable and passionate about yoga, and they excel at creating a safe and supportive space where students of all levels feel comfortable. Whether you're just starting out or have been practising for years, the teachers are adept at meeting individual needs and offering modifications as necessary. I highly recommend giving The Well Room a try. Even if you've never considered yoga before, I encourage you to take a class – you might just find yourself hooked!

The Well Room offers a place to return to your own self care. It is a wholistic space that offers not only movement and relaxation but a space to give back to yourself and recharge the energy of your mind and body. It is truly a unique experience. The Yoga teachers at the studio care deeply about serving their students with the gift of mobility giving your body an experience like no other. The heat is always the perfect addition to any practice and it transforms the space into a truly awakening experience.

The Well Room is such a great place to workout! I love that they offer hot yoga, barre & Pilates. The instructors are highly skilled. Be sure to book your classes early as they often fill up due to popularity! They go above and beyond to accommodate big waitlists and often add pop up classes. You don’t need to drive to Newmarket for amazing pilates, barre and hot yoga! This is the place!

I am very impressed with the level of skills of the yoga instructors. I have been practising yoga for a long time however still consider myself a beginner and I look for professionalism , and here for sure I found it. Thank you .