Wellness Shop at Jacuzzi Kitchener

I opened my Hot-tub yesterday and our Technician Eric did a wonderful job. He was very knowledgable and thorough with the equipment . He spent time answering my questions and walked me through all the functions of my Hot-tub explaining what …

We've been enjoying our J480 from Jacuzzi for the past 13 years now and couldn't be happier. These tubs ARE the best. And I'm happy to say Jacuzzi stands behind their products. For the few instances we've had to have warranty work done, …

I enjoy my wellness shop service. My last visit with Jeremiah was great. I appreciate his patience with all my questions and he really took the time to educate me on a proper treatment schedule thank you wellness shop for your service

I had a pump go on my hot tub and had no issues getting it replaced. They were there within 2 days and were very friendly and on time. The tech explained everything without hesitation. I would recommend them for any hot tub repairs.

Current status: Brand new swim spa delivered in Dec 2025 has a 1.5" wall bow and frame protrusion coming up through the acrylic floor. April 28: Technician inspects and confirms a major, unprecedented issue. He …