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This was actually the worst experience I've ever had in a hotel. I booked the room so that I could attend an event in Roppongi without having to leave early to catch the last train. I just needed a place to shower and sleep, so the price of only ¥9,000 seemed reasonable. I wasn't expecting anything fancy for that price, but I did expect to be able to sleep. That's the whole point of a hotel, right? The bed was hard as a rock and the futon was way too heavy. Both of those things are pretty common in Japanese hotel rooms, so I was expecting them. What was actually awful though was the pillows and the amount of light that came into my room while I was trying to sleep. The pillow had rows of beads on the back and was extremely firm to the point that my head was stuck at a weird angle. As for the light, both of the windows in the room look out into the hallway, which always has the lights on. The curtain in the actual room was too short, so the light came in, but the even bigger problem was the window in the bathroom. It had no curtain at all, and neither did the big window in the bathroom door. The light shone right in from the bathroom window and through the bathroom door into the room all night. I've had many hotel stays where I didn't sleep well, but this was the first time that I didn't sleep AT ALL. I actually gave up once the trains started back up and just went home. I will never be back.

I was supposed to be in Japan for a month but a week into my trip I broke my foot and had to make a bunch of cancellations and changes to my itinerary. I decided to head to Tokyo and stay a week before going home. So I needed to find a place that was conveniently located, cost effective and available at the last minute. But what sold this for me was that it’s an onsen, so I would have access to the baths and other amenities - which definitely helped with the discomfort I was experiencing with my foot. This is more of a hostel than a hotel. I don’t think they are used to having guests stay for longer than a day or two. Also the crowd staying there were all young people (I’m a middle aged woman) and the communal spaces are informal so I was hoping they didn’t feel like “mom” was invading their space. Regardless, every staff member was very sweet and respectful. My room was small but comfortable (pretty typical in Japan). The whole place is extremely clean and tidy. I felt safe and relaxed while I was there. It’s located next to everything you need. Many restaurants, laundromat, train lines, multiple convenience stores. I hadn’t planned on staying here when I made my itinerary for my trip but it was a nice place to end up. I enjoyed my stay very much. Oh - and the restaurant attached to the place is pretty good and very affordable.

Located a mere 5 minutes away from Roppongi Hills, Thermal Yo Spa offers a convenient escape. Immerse yourself in their artificial hot spring and sauna, each maintained at specific temperatures for an authentic experience. Complimentary towels are provided, and indoor attire is available for those seeking relaxation in the reclining chairs on the second floor. During the 6 am to 9:30 am window, the entrance fee is reduced to 1600 yen, a noteworthy deal. On weekdays, the regular price is 3200 yen, with slightly elevated rates on weekends. The atmosphere remains tranquil and the facility is impeccably clean. For women, there are two pristine, indoor heated pools. A refreshing dip in the cold pool is the perfect follow-up to a sauna session. The spa offers a variety of massages and Akasuri treatments; it's advisable to secure reservations in advance. Foreign visitors are welcome to adorn small to medium-sized tattoos, and displaying your passport suffices as proof. The spa also boasts dining options and a compact gym. English-speaking staff members are available, making communication effortless. This venue is a haven for relaxation, and overnight stays are an option with single-room occupancy.

⸻ Review for Thermae-Yu Nishiazabu ⭐ 1/5 – Discriminatory and deeply disappointing experience I’ve been a loyal visitor to Thermae-Yu Nishiazabu for several years and have introduced many friends to the facility. However, an incident on May 29, 2025, left me shocked, hurt, and deeply disappointed. On that day, I found a plastic bag containing someone’s belongings and turned it in to the staff. Instead of being thanked, I was accused of stealing and even violence — completely unfounded and baseless accusations that were both humiliating and offensive. Adding to the experience, I was told not to eat a small pudding snack I had brought with me — despite seeing other guests bring in their own food regularly. This inconsistency, combined with the way I was treated, strongly suggests a clear case of discrimination. I had always viewed this place as a peaceful, respectful environment. Sadly, this incident showed a disturbing lack of fairness, professionalism, and basic human decency. I won’t be returning — and I urge others to be aware of how this facility treats its guests.

Exceptional service. Clean facilities. Single room is not just sparse it's very cheaply constructed so bear in mind that the rooms are more hostel than hotel. Also the walls are very thin so in the relaxation rooms you can hear motorcycles racing outside. The relaxation area also has a smoking room that stinks up the whole main cafe area whenever anyone goes in our out and many patrons had cigarette smell on their clothing. Would like to avoid attracting those people to the facilities just like tattoos are discouraged. It is a matter of peacefulness. Speaking of peaceful, loved the classical music. Would have liked to not have the TV volume on in the relaxation room and significantly lower in the sauna. It kind of clashed with the background classical music that was super good. I stayed one night and would stay a few times. This was honestly the most relaxing spa I've been to in Tokyo in my two month visit. Just wanted to be very honest because a review is only worth something if it helps inform people about the reality