Japan · Kanagawa · Ashigarashimo County · Hakone · Commercial · onsen

Spa IZUMI

Hakone, Kanagawa Prefecture 250-0398, Japan
35.2499° N · 139.0374° E
Spa IZUMI
Spa IZUMI — photo 04Spa IZUMI — photo 05Spa IZUMI — photo 08Spa IZUMI — photo 12Spa IZUMI — photo 13
Amenities
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomOnsite servicesOnsite services availableRest areaRestaurantRestroomLGBTQ+ friendlyTransgender safespaceAppointment requiredAppointments recommendedCredit cardsDebit cardsNFC mobile paymentsFree parking garageFree parking lotOn-site parking
What visitors say top 5 of 6 reviews
Char M.a year ago
★★★☆☆

I enjoyed my Izumi experience here as staff were kind. However, there are a few things that could be better. 1. A cotton sheet under guests vs a towel. The friction of the towel caused carpet burn on my chest. 2. I don’t like that they offer upgrades to the treatment during the treatment. 3. The price is too high vs the quality of treatment. It was just a regular massage and extremely basic facial unless you upgraded during the treatment. 4. My skin was more dry after the treatment than before.

Odetta Alisyaa year ago
★★★★★

I got the one called Swedish Massage Treatment. They also gave you an option, if you would like to use the onsen before the massage. It was so good, the masseuse was so kind and the massage was 10/10. They all treated me gently, too. Would definitely recommend to people who want to relax and those who want to experience what an onsen is like

Nada Elywah5 years ago
★★★★★

A wonderful, quiet and beautiful hotel. Only its price is flawed. One of the wonderful hotels. It has onsen. Also, from four in the afternoon until seven in the evening, free drinks. The rooms are very clean and spacious. The staff are very friendly and the services are excellent.

ae85 kai5 months ago
★★★★☆

The bath was spacious enough for relaxation. I visited on a day trip and was given a drink. I had a few questions and requests, and they were happy to accommodate, which I was very impressed with. I'd like to visit again soon.

Lauren Rose3 weeks ago
★★★★★

Lovely spa- other than the sound of extremely loud Americans shouting to each other

Showing the longest 5 of 6 visitor reviews. Reviews are displayed under fair use for editorial commentary; full text and authorship credit belong to the original reviewers.

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