The Ritz

We had an amazing time at Ritz Carlton Dove Mountain. To start off, our room was upgraded at check in by Elias Pizano. He was so kind and helpful at check in… very pleasant reception after a long trip from Florida. The room was beautifully appointed and the view breathtaking. The pool area was our favorite stop. I have to mention Anna and Ivan at the pool. They were both always available and friendly. We also had the chance to meet Ron, our hiking guide, he was very informative and pleasant. And on our last day, we met Lucinda at the to go cafe. She was so sweet and made the best iced coffee to our daughter. This place is amazing, but the staff certainly makes it unforgettable. Don’t think twice. Book your next trip to Dove Mountain!

Had the Desert ritual done with Justin. He’s very kind but even while communicating pressure. I couldn’t feel comfortable it’s as if he could find a stable rhythm for massage. I also had to remind him what’s in the service… it’s like he was aloof to the fact & the description of the exfoliation etc you would think it would be done before moisturizing as depicted but this was done at the very end. Not sure if I would go back nor recommence the same servicer. Spent $300 for a service I wasn’t fully satisfied with, but out of “try effort” only reason why I paid that day. Services also close at 5pm, late massages should be allowed to be open till at least 7pm for guests.

I was gifted a spa day a couple months ago and I just couldn't go without leaving this review. This spa was INCREDIBLE. They stopped at nothing to make me feel so pampered and like royalty. They went above and beyond! The place on its own was an experience I crave to have again. The gender only steam rooms, hot tub, sauna, locker room, and waiting area allowed me to get fully comfortable. The poolside drinks and food was a great addition since I spent the whole day there. The services, rooms, and hospitality is unmatched! It is set far back so it is very serene and secluded. All the stars in the world! Highly highly recommend!

Amazing day at the spa. Kayle gives a great massage. The private steam room, sauna, and whirlpool along with attentive pool side beverage & food service, and cabanas all while surrounded by mountains is a must do luxury experience. Honestly one visit made us want to move to Dove Mountain full time. Best decision ever, it’s a vacation every day. Attached are some pics of the ‘regular guest pool and patio, sorry enjoyed the spa so much I didn’t take any of that very private and very personal area(s).

Beautiful spa and incredible therapists. I agree that you can go to other spas that have a lot of things to do, classes ,etc.This is getting your services steaming going in the sauna.Being in the insidity, edge pool and getting lunch. You can hike on the grounds if you like.But it's not lots of classes and things like that.it's much more relaxing and everything was incredibly well done and top notch.