Well & Being Spa

A Wonderful Spa Experience with a Few Minor Improvements Needed Overall, this spa provided an amazing experience with exceptional service. The team went above and beyond, even wishing me a happy birthday and surprising me with a thoughtful gift—a delightful touch that added to the celebration with my friends. We planned a full day, arriving early to enjoy the amenities and ending with facials in the afternoon. I highly recommend this approach, as the facility is truly remarkable and fully equipped for a serene spa day. The spa does have a dedicated pool, but it was under construction during our visit. While they offered access to other pools on-site, we opted for the adults-only pool, which was a bit of a walk from the spa. We spent a relaxing morning there and enjoyed lunch by the pool—the poke bowl was delicious, and the drink selection was excellent. However, we accidentally left our credit card at the pool and had to return the next day to retrieve it. I believe this could have been avoided if the spa pool had been open, or if a system were in place to allow guests to use spa credit at the pool instead of leaving a card on tab. The spa’s facilities were impressive and well-managed. Although it was a busy day, the flow of guests between rooms allowed us to fully experience each area. We enjoyed the hot and cold plunges (the cold pool was at a manageable 54 degrees), as well as the steam room and sauna. However, the lavender relaxation room was consistently occupied by guests napping across the benches, which made it challenging for others to use. If this is a common occurrence, it would be helpful for the staff to encourage a similar flow as in the other rooms so that everyone can enjoy it. Despite these minor inconveniences, this remains one of the best spa experiences I’ve had. I look forward to returning once the spa pool reopens and highly recommend making a full day of it.

The Well & Being Spa at the Fairmont Scottsdale Princess was absolutely incredible and truly an out-of-this-world experience. If I could give it a 10 star rating I would! I have never had a spa experience like this in my life. It was pure luxury and total bliss from start to finish. I would honestly come back to Scottsdale just for this spa alone. I had the 90-minute Supreme Anti-Aging Facial with all the add-ons, and I also added the 15-minute Sisley Hair Ritual. I was in absolute heaven. Even a month later, my skin still feels radiant, refreshed, and heavenly, and my hair remains silky soft and healthy. The results were beyond anything I expected. One of the best parts is that once you book a service, you receive full-day access to the spa amenities. So, I highly recommend booking your service early to enjoy everything all day. This includes the exercise room which has private fitness trainers if needed, hot tub and cold plunge room, waterfall and pool room, second floor food area, the third-floor pool, and the aromatherapy room. There are also private women’s and men’s areas, which makes the experience even more relaxing and comfortable. There is also a lovely shopping area within the spa. I couldn’t resist and purchased a beautiful gold bracelet. Every detail of this spa is thoughtful, serene, and indulgent. If you are visiting Scottsdale, this is an absolute must. You truly have to experience it for yourself. Just remember this though, it is pricey. You are paying for the entire experience. So worth it!

Came here to celebrate my mom’s birthday and while the staff were kind and welcoming, the overall experience was pretty underwhelming for the price point. Daniel gave one of the best massages I’ve ever had — truly exceptional technique and attention to detail. The spa attendants were also wonderful. Unfortunately, the facilities didn’t match the service. Both jacuzzis were basically warm bath water temperature, not hot tubs. There were multiple loud bachelorette parties that made it hard to relax. The only quiet room I could find was the aromatherapy room, which I found ironic — I was literally searching for a place to relax within a spa. One of my favorite parts about this spa is the fireplaces with a book, and they weren’t working. Several guests, including us, couldn’t get hot water in the showers. At the pool, the food took over 45 minutes to arrive and was extremely lackluster. We ordered the burrata and tacos, both of which were disappointing for a resort-level menu. With so many great spa options in the Valley, this one missed the mark — especially after spending close to $700. In the end, the only thing that felt lighter was my wallet.

I had a fantastic experience at the spa at the Fairmont! From the moment I checked in, the staff was warm, welcoming, and professional. The locker room attendants were especially helpful in making sure I had the right size robe and spa shoes, and everything was spotless and well-stocked with thoughtful amenities—hairdryers, combs, mouthwash, hairspray, deodorant, shave kits, and more. The facilities are top-notch. Indoors, there’s a hot tub, cold plunge pool, steam room, and inhalation room. Outdoors, the pool area is absolutely beautiful, with plenty of lounge chairs, a full bar, and a waterfall hot tub that was perfect for relaxing. I was gifted a massage and it was wonderful—Christine, my masseuse, was incredibly skilled and made me feel completely at ease. Overall, this was a truly relaxing and luxurious day. I highly recommend treating yourself to a visit!

I came to the Fairmont for a conference and wanted to treat myself to a massage after the long trip and a busy week. I booked a 60 minute Desert Revival massage, and I can honestly say that Robert provided me with the best massage I’ve had in my life. I was so relaxed, and he gave me tips to improve my well being and problem areas. The facility was clean and comfortable, and the front desk staff was friendly and super helpful. This was one of the best experiences I’ve ever had at a spa, and I plan on coming back to Fairmont Princess solely for this. I only wish I had known to bring a bathing suit with me to the spa so I could have enjoyed the other amenities. I’m so grateful to Robert and the spa for such a great day. Thank you!