Great Bay Spa & Sauna

We purchased a Sundance tub from Great Bay at least 10yrs ago, and since then, their service team has been terrific. Every time we have an issue, someone is always ready to help, especially Jessica. Jessica is terrific in customer service and her knowledge of tub maintenance is superb. Thank you, Jessica!

Update- I did get a message from the Great Bay Op's Mgr. stating that they would make the repair whether through the manufacturer or Great Bay itself. I thought that was impressive and I appreciate them coming back with that although I'll …

From the moment we walked into Great Bay Spa, we were treated with genuine warmth and professionalism. One thing that really stood out was their invitation to bring our suits with us for a wet test — it completely sealed the deal for us! …

After extensive research and comparison shopping, I chose a Sundance Aspen 880 and couldn’t be happier that I purchased it from Great Bay Spa and Sauna. Todd supported me every step of the way, always making time to answer questions and …

Todd made the purchasing process very easy. He was so knowledgeable and was able to answer our questions and educate us on the best spa for us. The delivery Team was excellent, especially because of weather conditions. I feel like most …