Canyon Aqua Park

We were really disappointed with our visit to this pool. There are way too many unnecessary rules that take away from actually being able to enjoy the time there. On top of that, the lifeguards and staff especially the younger ones were rude and unprofessional. They had bad attitudes and clearly need some training on how to speak to people with basic respect. One of the assistant managers, a young boy, even tried to act intimidating as we were leaving but honestly, it just came off as immature and unnecessary. Overall, not a place I’d recommend if you’re looking for a friendly or relaxing experience.

Worst customer service ever. When you purchase a 3 hour session, you should receive a full 3 hour session. The manager was rude and treated my family very poorly. When I was asked to wait for the first 30 minutes, we were okay. However being asked to wait another 30 minutes completely ruined my daughter's birthday party. If you have something important to do for your family's event, DONT GO HERE. Stephanie Bass is the worst manager I've ever been in contact with.

The bag search, although necessary, took too long. The flow into the front gate could be improved. The cost was not bad. It is unpleasant that one has to pay to get in, exit for an hour, and then pay to get back in again for the last half of the day. Staggering the staff to allow for breaks would be a better process. Cleaning is also done during that hour break. This could also be done frequently throughout the day in order to have a better consumer experience

The Canyon Aqua Park had two nights designated for Special Needs individuals. The individuals had a blast and there was enough for everyone to get involved whether they could swim or just set in the zero entry area. The slides and lazy river were the biggest hit. I can't say enough about what fun and fellowship everyone enjoyed while at the Park. I highly recommend everyone going to participate or just watch either way you will enjoy your time at the park.

All seven of the kids from 2 to 13 enjoyed it. Clean restrooms, friendly staff, they were a little funny about us bringing in our own water bottles which was odd to me, but no real complaints about the park. Concessions and slightly better than at many pools. Definitely a safe place for the kids and there is plenty of shady area too. We’d return.