Southern Pools And Spas

What a great experience of support from Southern Pools and Spas of Johnson City and Bristol! Due to the storm and risk of power outage, I needed to quickly winterize my hot tub. The team at Southern Pools and Spas provided expert advice, friendly over the phone support on multiple occasions and really went the extra mile to help me out including a follow up call from Corey to make sure everything went smoothly. This is the kind of customer service we all hope for from a company after making a substantial purchase. Thank you! Joe Citeno

5-star experience from start to finish. Southern Pools & Spas delivered and set up our hot tub flawlessly. The crew was friendly, hardworking, and took the time to answer all of my questions in clear, helpful detail. You could tell they genuinely cared about doing the job right. I couldn’t be happier with the experience and would highly recommend them to anyone considering a hot tub or spa.

Went to 3 Southern Pools and Spas stores to look at different hot tubs and all 3 stores were exceptional at answering my questions and explaining features of the hot tubs. The 4th store even FaceTimed us to show us the hot tub that we were the most interested in. Definitely appreciated the high level of expertise that was shown and was a large factor in my purchase.

From beginning to end, this was an outstanding experience! Kristen was immensely helpful, kind, considerate and patient with me! The gentlemen that delivered, installed, did our electrical work- too notch! Zero regrets and lots of referrals coming! Wish all of my major purchases in life were this easy! #forevercustomer

I recently purchased a hot spring’s aria from here. The customer service was great. Ryan helped me out with all my questions and concerns. Delivery was quick and extremely professional. Even after the sale they have helped me with getting the proper chemicals and information I need to keep it running smoothly.